JTS Couture operates this store and website, including its related information, content, features, tools, products, and services, to provide you with a curated shopping experience (collectively, the “Services”). We use website hosting, ecommerce, payment, analytics, marketing, fulfillment, shipping, and other service providers to operate the Services.

If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another person. It does not include information collected anonymously or information that has been de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact details, including your name, billing address, shipping address, telephone number, and email address.
• Payment and financial information, including payment method, payment confirmation, transaction details, and payment information processed by our payment providers. JTS Couture may not directly receive or retain complete payment-card numbers.
• Account information, including your username, password or account credentials, preferences, and settings.
• Transaction information, including products you view, place in your cart, purchase, return, exchange, or cancel, as well as your order history.
• Communications with us, including information you provide when contacting customer support, submitting a form, requesting a return, or otherwise communicating with JTS Couture.
• Device and technical information, including browser type, device information, network connection, IP address, cookie identifiers, and similar identifiers.
• Usage information, including how and when you access, navigate, or interact with the Services, advertisements, emails, and website features.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, request a return, subscribe to communications, complete a form, or contact us.
• Automatically through the Services, including from your device and through cookies, pixels, log files, and similar technologies.
• From service providers, including providers that support website hosting, ecommerce functions, payments, analytics, customer service, email, advertising, security, fulfillment, and shipping.
• From business partners and other third parties, where permitted by applicable law.

How We Use Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

• Provide, tailor, and improve the Services. We may use personal information to process payments; fulfill and ship orders; process returns, exchanges, cancellations, and refunds; maintain customer accounts; remember preferences; provide product recommendations; respond to requests; and improve the website and customer experience.
• Marketing and advertising. We may use personal information to send marketing or promotional communications by email, text message, or postal mail, and to display or measure advertisements on our website or other websites, as permitted by law.
• Security and fraud prevention. We may use personal information to authenticate accounts, protect transactions, identify or investigate suspected fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services.
• Communicating with you. We may use personal information to provide customer support, respond to inquiries, send account or order notices, and maintain our business relationship with you.
• Legal and operational purposes. We may use personal information to comply with applicable law, respond to valid legal process, participate in investigations or legal proceedings, enforce our terms and policies, and protect our rights or the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy, including:

• Service providers that perform services on our behalf, including website hosting, ecommerce support, payment processing, fraud prevention, data analytics, customer service, email delivery, cloud storage, order fulfillment, and shipping.
• Business and marketing partners that help us advertise, measure, analyze, or improve our Services. Depending on where you live, certain advertising disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising” under applicable privacy law.
• Third parties you direct us to use or to whom you consent to disclosure, such as shipping carriers, social-media services, or other integrations you choose to use.
• Affiliates or related entities, where applicable and consistent with this Privacy Policy.
• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our business or assets.
• Government authorities, legal representatives, or other parties when reasonably necessary to comply with legal obligations, respond to subpoenas or similar requests, enforce our terms or policies, protect the Services, or defend our rights or the rights of our customers or others.

Where applicable, you may exercise a right to opt out of certain sales, sharing, or targeted advertising through our Your Privacy Choices page.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, log files, local storage, and similar technologies to operate the website, remember preferences, understand website activity, maintain security, measure performance, and support advertising.

You may be able to manage certain cookie preferences through our website’s consent controls or your browser settings. Blocking or deleting cookies may affect the availability or operation of some website features.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a site that is not controlled by JTS Couture, you should review that third party’s privacy and security policies and its terms and conditions.

We do not control and are not responsible for the privacy, security, accuracy, or reliability of unaffiliated third-party websites. Information you disclose in public or semi-public areas, including third-party social-media platforms, may be visible and used by others. The inclusion of a link does not necessarily imply our endorsement of the third party, its content, or its practices.

Children’s Data

The Services are not directed to children, and we do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us using the information below so that we can review and, where appropriate, delete it.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure or method of transmission is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information through unsecured channels.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining accounts, providing Services, completing transactions, complying with legal obligations, resolving disputes, preventing fraud, and enforcing contracts and policies. Retention periods vary depending on the type of information and the reason it was collected.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute, may apply only in certain circumstances, and may be subject to exceptions permitted by law:

• Right to access or know. You may have the right to request information about the personal information we maintain about you.
• Right to delete. You may have the right to request deletion of certain personal information we maintain about you.
• Right to correct. You may have the right to request correction of inaccurate personal information.
• Right to portability. You may have the right to receive a copy of certain personal information in a portable format or request its transfer where technically feasible.
• Right to opt out of sale, sharing, or targeted advertising. Depending on where you live, you may have the right to opt out of activities defined as the “sale” or “sharing” of personal information or processing for targeted advertising.
• Right to manage marketing communications. You may unsubscribe from promotional emails using the unsubscribe option contained in those emails. Even after opting out of marketing, we may continue sending non-promotional communications about accounts, orders, transactions, policies, or customer-service matters.

Privacy Requests

You may exercise applicable privacy rights by visiting our Your Privacy Choices page or contacting us using the information provided below.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing a request. Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly. We will respond within the time required by applicable law.

Global Privacy Control

Where required by applicable law and supported by our website’s privacy controls, we treat a recognized Global Privacy Control signal as a request to opt out of the sale or sharing of personal information, or of targeted advertising, for the browser and device sending the signal. To learn more, visit Global Privacy Control.

Other than recognized opt-out preference signals that applicable law requires us to honor, we may not respond to browser “Do Not Track” signals.

Complaints and Appeals

If you have a complaint about how we process personal information, please contact us using the information below. Depending on where you live, you may have the right to appeal a decision we make regarding a privacy request or to submit a complaint to your local privacy or data-protection authority.

International Transfers

We and our service providers may transfer, store, or process personal information outside the state, province, or country where you live. Where required, transfers from the European Economic Area, United Kingdom, or another jurisdiction with data-transfer restrictions will rely on a legally recognized transfer mechanism, such as an adequacy decision, Standard Contractual Clauses, or an equivalent mechanism issued by the applicable authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, or legal and regulatory requirements. When we update it, we will post the revised version on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise an applicable privacy right, please contact us: